You also want a web host with 24/7 customer support—if not by phone, then at least by chat. Forums, knowledge bases, and help tickets are all well and good, but sometimes you just need to communicate with another human to get things ironed out as quickly as possible. That said, not all 24/7 customer support teams are equal. Companies like GoDaddy and Liquid Web boast incredibly knowledgeable and helpful customer support squads—a fact that we confirmed in our in-depth reviews of those web hosting services.
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Ultimately, it is used to decrease hardware costs by condensing a failover cluster to a single machine. Thus decreasing costs dramatically while providing the same services. Server roles and features are generally designed to operate in isolation. For example, Windows Server 2019 requires a certificate authority and a domain controller to exist on independent servers with independent instances of windows server. This is because additional roles and features adds areas of potential failure as well as adding visible security risks (placing a certificate authority on a domain controller poses the potential for root access to the root certificate). This directly motivates demand for virtual private servers in order to retain conflicting server roles and features on a single hosting machine. Also, the advent of virtual machine encrypted networks decreases pass-through risks that might have otherwise discouraged VPS usage as a legitimate hosting server.
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